FAQ

  • What’s different about community-style acupuncture?
    In a community acupuncture clinic, patients receive individualized care in a group setting. This allows patients to co-regulate. No one heals in isolation. There is a collective energy that deepens the experience and healing for patients.

  • Do I need to wear a mask?
    All of our shifts, with the exception of Saturdays, are mask optional. If you book in on a Saturday shift, you will need to wear a mask. We offer masks for $2 if you forget to bring yours!

  • Can you treat back pain if I’m sitting in a recliner chair? 
    Yes we can address all areas of the body in recliner chairs.  We use a distal style of needling which means that we avoid needling the areas that are causing you pain.  Just roll up your sleeves, pant legs, take off your socks and relax – no need to disrobe.

  • Will I be treated by a trained and registered acupuncturist?
    Yes, all our acupuncturists are fully trained and registered with the CTCMA (Canadian Traditional Chinese Medicine Association).

  • You said “sliding scale” …um, really?
    Yes, our scale ranges from $40-70, and each patient decides where they feel comfortable within that range. There is a one-time $5 paperwork fee on your first visit.

  • What will happen during my first appointment?
    Prior to your appointment you will fill out an online intake form, consent, and a pre-treatment screening questionnaire. At the time of your appointment, your acupuncturist will go over your health questionnaire, and any other concerns you may have. Once the needles are applied, you can relax and have a nap. Many people do!

  • How many treatments will I need?
    Each person responds a little differently to treatment, but our goal is always to help you feel better as soon as possible. Having said that, acupuncture is a therapy. You will likely need a course of treatments to help you heal.

  • Will my treatment be covered by my Extended health Plan or MSP? 
    If your Extended Health Plan has an allowance for acupuncture, keep your receipts and submit them to your insurance carrier. While acupuncture is not covered by MSP, you may be eligible for reimbursement if you are on Premium Assistance. Please visit MSP website for more information.

  • What kinds of things does acupuncture treat?
    Some of the things we see most often include: 
    • Immune support, allergies and asthma
    • Digestion issues and IBS
    • Insomnia, stress, anxiety and depression
    • Smoking cessation and withdrawal support
    • Neck and back tension
    • Tendonitis
    • Carpal Tunnel Syndrome
    • Headaches and migraines
    • Chronic pain and arthritis
    • Skin conditions
    • Menstrual irregularities and menopause
    • Fertility and pregnancy support
    • Cervical ripening and malpositioned babies
    • Sciatica
    • Side effects of radiation and chemotherapy
    • …and much much more!